Shipping policy

Welcome to Amora! We are committed to delivering your beautiful garments efficiently and ensuring a smooth shopping experience. Here is everything you need to know about our shipping process.

1. Shipping Zones and Services

We currently offer shipping to customers throughout India.

We partner with reliable third-party courier service Delhivery to ensure your orders reach you safely.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order, the destination pincode, and the shipping method selected at checkout.

Standard Shipping: Currently we don't charge any extra fee on shipping products.
Free Shipping: We offer Free Standard Shipping on all orders as of now.
Cash on Delivery (COD): COD services are available.

3. Order Processing Time

We process orders quickly to get your garments shipped as soon as possible.

Processing Time: All orders are typically processed and dispatched from our warehouse within 1 to 3 business days (Monday through Friday, excluding public holidays).
Note: Orders placed on weekends or holidays will be processed on the next business day.

4. Estimated Delivery Times

Delivery times vary depending on your location and the courier partner's operational schedule.

Typically delivered within 7 to 10 business days after dispatch.

Please note that these are estimates. Delivery times may occasionally be subject to courier delays, weather conditions, or unforeseen circumstances outside of our control.

5. Order Tracking

Once your order has been dispatched (typically within 24–48 hours), you will receive a shipping confirmation email and/or SMS that includes your tracking number and a link to the courier company’s website.

You can use this tracking number to monitor the status and location of your package in real-time. You can also check your order status directly on our website by logging into your account.

6. Delivery Issues

Incorrect Address: It is the customer's responsibility to provide the correct and complete shipping address during checkout. If a package is returned to us due to an incorrect or incomplete address provided by you, you will be responsible for the re-shipping costs.
Damaged in Transit: If you receive a product that appears to be damaged during shipping, please refer to our Return & Refund Policy. You must contact us within 3 days of delivery with photographic evidence of the damage.