Terms of service

Welcome to AMORA! These Terms of Service ("Terms") govern your use of the AMORA website and your purchase of ladies' garments from us. By accessing our website and placing an order, you agree to be bound by these Terms.

Please read these Terms carefully. If you have any questions, please contact us at amorashoppers@gmail.com or +91-7063223308.

1. Introduction and About Us

"We", "Us", or "Our" refers to AMORA, an online retailer of ladies' garments. "You" or "Your" refers to the user or customer of our website.

2. User Account and Responsibility

Age Requirement: Our services are available only to individuals who are 18 years of age or older and can form legally binding contracts under applicable law. By using our website, you represent that you meet this age requirement.
Account Information: If you register for an account, you are responsible for maintaining the confidentiality of your account details. You agree to accept responsibility for all activities that occur under your account. You must provide information that is accurate, current, and complete.

3. Product Information and Accuracy

Product Descriptions: We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations in measurements, sizes, and colors may occur due to monitor settings or the nature of textile production. We are not legally responsible for minor discrepancies.
Availability: All products are subject to availability. We reserve the right to cancel or refuse an order at any time if a product is unavailable or listed at an incorrect price.
Mandatory Declarations: Product listings will include all mandatory declarations.

4. Pricing and Payment

Pricing: All prices are in Indian Rupees (INR) and are subject to change at our discretion.
Payment Methods: We accept major payment methods, including: Visa, MasterCard, UPI, Net Banking, COD.
Order Acceptance: Your order is an offer to buy goods from us. A legally binding contract is made when we accept your order and dispatch the goods.

5. Shipping and Delivery

Delivery Estimates: We provide estimated delivery dates, but these are estimates only and not guaranteed. We are not liable for delays outside our reasonable control.
Risk of Loss: The risk of the goods passes to you upon delivery to the address you provided.
Shipping Costs: Currently we don't charge any extra fee on shipping products.

6. Returns and Refunds

Our return and refund policy is an integral part of these Terms. Please refer to our dedicated Return & Refund Policy page for complete details, which are summarized below.

Return Window: Returns must be initiated within 3 calendar days of receiving your order.
Eligible Reasons: We only accept returns for damaged products, color mismatches, manufacturing defects, or if you receive an incorrect item.
Condition: Items must be returned unused, with all original tags and packaging intact.
Process: To initiate a return, contact our customer care team at amorashoppers@gmail.com with photos of the issue. We cover return shipping costs for eligible returns due to our error.

7. Intellectual Property

All content on the AMORA website, including images, designs, logos, text, and website design, is our intellectual property and protected by copyright and trademark laws. You may not use, copy, reproduce, or distribute any of our content without our express written permission.

8. Limitation of Liability

AMORA will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim will be limited to the amount you paid for the goods in question.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of India and the jurisdiction of the courts in Durgapur, West Bengal. We will attempt to resolve any disputes quickly through good-faith discussions.

10. Amendments to Terms

We reserve the right to amend these Terms at any time. Any changes will be updated on this page, and we recommend reviewing the Terms periodically. For significant changes, we may notify you via email or a prominent website notice.